At SoftSyncron, we understand that circumstances may arise where you need to cancel your subscription. Here are further details about our refund policy:

1. Cancellation and Refund Eligibility:

   • You have the flexibility to cancel your subscription at any time without any penalties.
   • If you choose to cancel, your subscription will remain active until the end of the current billing cycle.

2. Refund Requests:

   • We accept refund requests for cancellations made within 7 days of the subscription renewal date.
   • To request a refund, please reach out to our customer support team with your account details and the reason for cancellation.

3. Refund Processing:

   • Once your refund request is approved, it may take up to 3-5 business days for the refund to be processed.
   • Refunds will be credited back to the original payment method used for the subscription.

4. Partial Refunds:

   • We do not offer partial refunds for unused portions of the subscription period. 

5. Refund Exceptions:

   • Additional services or add-ons purchased separately from the subscription are not eligible for refunds.
   • Accounts found to be in violation of our terms of service or engaged in fraudulent activities are not eligible for refunds.

6. Policy Updates:

   • SoftSyncron reserves the right to update or modify this refund policy as necessary. Any changes will be communicated to customers via email or through our website.

Our goal is to ensure that you are satisfied with our services, and we strive to handle refund requests promptly and fairly. If you have any questions or concerns regarding our refund policy, please feel free to contact us at support@softsyncron.net.